Returns

We hope you love MOTHER AUS SPF as much as we do, but if for any reason this isn't the case please send us an email at info@motherspf.com

  • If MOTHER AUS SPF is damaged or faulty on arrival, please send a pic of the product within 7 days of receiving the goods and quote your order number and we will replace your product.
  • If for any other reason you are not completely satisfied with our products we will provide a store credit within 14 days of receiving. You just need to do the following:
    • Make sure the product is in good condition and only lightly sampled (less than 1/4 used)
    • Put the product in the cotton bagĀ  you received it in, and post to P.O.BOX 482. COTTESLOE 6911. PERTH WA 6911
    • Include your order number inside the box, and the reason for your return so we can track your order and payment method.
    • Email us at info@motherspf.com to let us know you have sent the product back and why quoting your order number
    • We will not be responsible for parcels lost or damaged in transit if you choose not to insure or track the returned parcel
    • Please note: you will be refunded in full on your original form of payment and original shipping charges will not be included in your refund.