IN THE PRESS
FAQS
Got questions? Mother has the answers
Why doesn’t my tube have a dip tube?
Our tube uses an airless pump, so it doesn’t need a dip tube. Each pump creates a vacuum that pushes the formula up through the pump head, keeping air out of the tube. This protects the formula from air exposure and lets you use as much of the product as possible.
My pump isn’t working. What should I do?
If the pump head has been removed, a little air may have got into the tube. Just screw the pump head back on firmly and keep pumping. It might take several pumps to push the air out, but the formula will start flowing again. Please avoid removing the pump head where possible, as this lets air in and can make the pump harder to restart.
Do you offer samples?
We do not currently provide samples. However, please see if there is a stockist near you where you should be able to try a tester.
Do you offer smaller or bigger sizes?
At this stage, we do not have different sizes available, but it is something we are actively working on. As a TGA-regulated Australian sunscreen, we have high minimum order quantities, and as a small business, we currently lack the resources to produce the same product in various sizes. However, as we grow, we anticipate expanding our product range and offering different sizes in the future.
WHERE IS MOTHER SPF MADE?
MOTHER SPF is made, tested and filled in our homeland, Australia. Australian founder, Australian owned, Australian made.
What Ingredients don't you use?
All our products are free from: Peg based emulsifiers, toxins, fillers, artificial colours, artificial fragrances, parabens, phthalates, sulphates, DEA, EDTA, petrochemicals, mineral oils, silicones, formaldehyde, triclosan, and chemical sunscreen actives. We are free from phenoxyethanol.We also leave out any ingredients that irritate your skin too - this can also include natural ingredients.